Below is the link to their website:
I received my first box today and I am extremely disappointed. My box is missing a lot of things. There is a note inside that tells you what is in your box, what the product does and how much the full sizes retail for. I will list what should have been in my box below:
- Color Club | Nail Polish in Disco Nap ($8)
- Dr. Jart + | Waterfuse BB Cream ($32)
- stila | sparkle waterproof liquid eye liner ($22)
- Kérastase | Cristalliste Lumière Liquide ($42)
Extras
- Kérastase | Cristalliste Bain Cristal ($36)
- Kérastase | Cristalliste Lait Cristal ($39)
- Notecards ($10 - set of 12)
I had to go onto Birchbox's website and shop the May box to see what products were sent out for the month. They have a variety of boxes with different products. Now for the things I received in my box:
- Kiehl's Abyssine Cream + ($48)
- Caudalie Hand and Nail Cream ($19)
- stila sparkle waterproof liquid eye liner ($22)
- BVLGARI Omnia Crystalline Eau de Toilette Spray ($64)
- Kérastase Cristalliste Lumiere Liquide ($42)
- Notecard ($10 - set of 12)
So as you can see, I definitely didn't receive all the things that were listed inside the box. I ended up receiving products that weren't supposed to be in my box. I'm very disappointed. I called them after I received the box and informed them of my concerns. They apologized and said they would send another box out tomorrow. I asked if they could expedite the shipping since I already waited a week to get this box and they said no. Now I have to wait another week before receiving my new box. I'm hoping everything is in my box this time or I will be canceling my subscription and asking for my money back.
Below are pictures from the box:
I think the products you recieved were excellent. The Kiehl's Abyssine Cream alone is worth the ten bucks you paid. I recieved the box you orginially were meant to have and would of much rather of had this one.
ReplyDeleteI have no problem with the products I received. I was just disappointed that my first box didn't have the stuff it was supposed to have. I'm excited to try everything I got.
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